Solutions for Design & UX Teams
Understand, Quantify, Design and Innovate with UX Analytics
Transform millisecond-level behaviors into meaningful UX insights, so you can understand what users are trying to accomplish and design the experiences your customers want from your website, mobile site and app.
Identify opportunities for design innovation
See accurate usability metrics on actual behavior to create experimentation that transcends guesswork and gut feelings. Using UX Analytics, you can innovate and ideate easily, allowing for time-consuming design and coding efforts to become data-driven. The end result is a more efficient and constantly improving testing engine.Do more meaningful testing at every stage of the design cycle
User experience analytics takes the guesswork out of what affects user behavior. Analyzing Zone-Based Heatmaps before initiating a test to change the design of a page. You can run a post-test analysis to uncover how your changes impact visitors' interactions. Contentsquare allows you to get faster insights into your entire testing optimization cycle, engineer smarter tests, and deliver substantial results.
Pinpoint website elements causing friction
Expose the “why” behind visitors’ frustration areas by seeing the full digital journey within pages and across visits. Analyze behaviors with your team to align all stakeholders around your visitors’ actual experiences and how they affect the user journey.
Automatically surface insights to create successful customer journeys
Putting the right content in front of the right people at the right time is critical for a successful customer journey. Get a custom view of the usability metrics your team cares about most and the content that you want to monitor. Set AI alerts for certain KPIs related to your content, and be notified of critical changes.
Analyze and quantify negative feedback
Browse all our Integrations and APIsUncover why you’re getting specific feedback on your digital properties through advanced integrations with leading Voice of Customer vendors. Separate outliers from the issues that matter and link behavior analysis with those who have left feedback.
Discover our other products
- Analytics Teams
- eCommerce Teams
- Design & UX Teams
- Operations & IT Teams
- Product Teams
Solutions for Analytics Teams
Learn how CS can benefit your Analytics team
Automatic AI insights for Analytics Teams
Integrate cleanly into your current analytics stack and empower your team with rich visualizations to help answer the questions internal stakeholders are asking.
Solutions for eCommerce Teams
Learn how CS can benefit your eCommerce team
eCommerce Analytics That Convert Shoppers Into Customers
Take the guesswork out of eCommerce conversion rate optimization and understand why shoppers purchase or not.
Solutions for Design & UX Teams
Learn how CS can help your Design & UX teams
Understand, Quantify, Design and innovate with UX Analytics
Transform behaviors into meaningful UX insights to understand what users are trying to accomplish and design the experiences your customers want from your website, mobile site and app.
Solutions for Operations & IT Teams
Learn how CS can benefit your Operations & IT teams
Uncover the root cause behind conversion blockers and proactively recover revenue
Uncover why you’re getting specific feedback, errors, and frustration on your digital properties, and quantify the impact on your top line.
Solutions for Product Teams
Learn how CS can benefit your Product team
Power digital experience analytics from one central platform
Provide clear guidance for development teams on where to focus and what the root cause of customer experience challenges are, whether technical errors or user experience-related errors.