Introducing Contentsquare AI Analytics Engine
Intelligent insights, faster and automated actions
Insights from data mean nothing if they fail to result in action. At the heart of Contentsquare’s platform is our artificial intelligence (AI) engine. It leverages machine learning to score intent and experiences, automate contextual analysis and segmentation, and deliver intelligent recommendations.
Our AI engine powers all of our products, delivering faster time to insights so you can work smarter, not harder.
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Readiness
Put insights and recommendations within everyone's reach
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Actionable
Turn insights into valuable actions based on billions of behaviors analyzed everyday
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Trust
Guarantee privacy and security while offering flexiblity, with unified data capture
AI-driven experience
Contentsquare empowers cross-functional teams with a common set of data and insights.Your AI experience starts with automated onboarding. Our advanced technology streamlines the anlaysis, ensuring a seamless and efficient experience for all our valued users. Let AI-driven insights do the heavy lifting to uncover issues and opportunities you’d otherwise miss.
Most common use cases
Automated onboarding
Enjoy a smooth onboarding process with automated mappings and labelling and privacy by design. Minimize human errors and improve accuracy to start your analysis confidently and faster. Streamline your data workflows with automated data capture and PII masking.
Analysis Co-Pilot
Know exactly where to start your analysis, follow the guide and run your analysis step by step. Uncover the why behind your metrics variations and identify next-best actions.
Opportunity recommendations
Get recommendations based on frustration scoring and potential ROI loss. Establish a baseline of customer frustrations during the user journey and prioritize actions to improve customer experience satisfaction.
Intelligent alerts
Contentsquare learns how your business metrics normally fluctuate and delivers smart alerts when deviations occur from what is normal. Set up intelligent alerts anywhere within Contentsquare – from key points in the customer journey to specific interactions points with content.
Frequently asked questions
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Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems. Applications of AI in digital experience analytics includes AI monitoring that predict customer experience issues and opportunities, AI Insights that deliver smart alerts to drive action, and intent-based scoring.