Benefits of Contentsquare AI
Contentsquare AI
Smarter, quicker, more impactful analytics, done for you
Get precise, actionable insights from complex data without help from analysts. Automate your data analysis and make well-informed decisions in less time.
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Personalized guidance
Instantly generate step-by-step advice on what to do with your data
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Faster decision-making
Save hours of analysis with smart dashboards and automation
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Rich customer insights
Combine qualitative and quantitative data to better understand customers
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What’s great about Contentsquare is that the insights are visual and extremely easy to digest. It’s particularly helpful to be able to give the creative or leadership team a clear picture of pain points and successes — it helps secure immediate buy-in and significantly reduces time to action, meaning we don’t miss out on potential sales."
Lisa Skowrup
Senior Manager, Site Experience
The North Face
Learn from your data, without the wait
- CoPilot assistant
- Automatic insights
- Smart dashboards
- Contentsquare Connect for AI
- AI for Voice of Customer
CoPilot assistant
Chat and learn
Ask questions to get answers about conversion, engagement, retention, or any metrics you’re looking for. CoPilot also shows you charts and explanations for how it reached its conclusions.
Automatic insights
Speed up analytics workflows
Contentsquare AI cuts out hours of work by offering helpful advice and assistance. Like weekly notifications of metrics that need your attention, and suggestions for how to further analyze your data.
Smart dashboards
Spot trends faster
Smart dashboards and automatic insights give your teams a single source of truth for frustration scores, conversions, and more. Get alerted to major changes as soon as they happen.
Contentsquare Connect for AI
Create new AI solutions
Connect lets you extract your data from the platform and apply it to other tools. Use it to create your own datasets and solutions—like AI models trained on your Contentsquare data.
AI for Voice of Customer
Fast-track research
Generate surveys in seconds and get an accurate summary of survey responses with a single click. Understand the trends in your qualitative data and get step-by-step guidance on what to do next.
Get straight to the insights waiting on your data
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01 Run analyses in seconds
Use chat-style prompts to get fast insights
Ask Product Analytics CoPilot questions like ‘How many mobile users viewed the blog this week?’ and it’ll run the analysis for you. Plus, you’ll see exactly which events and queries it used to get the result. -
02 Detect bad UX
See AI-driven assessments that direct you to problem areas
See which parts of your site are causing the most friction, ranked by business impact. Use the Frustration Score—calculated from rage clicks, errors, repeated form field interactions, and other indicators—to find the biggest problem areas. -
03 Fast-track customer research
Create and analyze surveys with a click
Create surveys in seconds with our AI Survey Assistant and generate summary reports with one click. Dig into the results fast with automated response tagging and sentiment analysis. -
04 Get smart alerts and recommendations
Let AI keep an eye on your most important metrics
Know as soon as key business metrics go up or down unexpectedly. Benchmark your metrics against industry peers. And get suggestions for where to focus your efforts with headline insights.
Contentsquare Connect for AI
Do more with your data
Extract Contentsquare data and use it independently— or integrate it with platforms like BigQuery and Snowflake to train your AI algorithms. Connect to our API to enrich Contentsquare with data from other platforms.
Fuel your AI engines
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01 Predict, personalize and recommend
Create new customer experiences with Contentsquare data
Harness AI to predict user behavior so you can create effective marketing and sales strategies. By using Contentsquare data with other tools, you can generate AI-driven recommendations to boost conversions and drive growth.
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02 Enhance your data hub
Use powerful AI Integrations to combine data sources
Import qualitative data and declarative sources from survey providers into your data hub. Use machine learning and AI to create dynamic, live personas enriched with user behavior and website or app performance data.
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03 Innovate with Contentsquare
Build new tools, solutions, and integrations
Contentsquare data gives you virtually unlimited potential for creating new solutions. Integrate it with other tools to unlock new insights, enhance customer service processes, make AI-driven predictions, and much more.
Privacy
Contentsquare helps brands build healthy data relationships with their customers and AI is a new way for us to achieve this objective. The development of our AI didn’t affect our commitment to privacy and leads us to raise our standards for security and privacy.
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ISO 27001 Certified
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ISO 27701 Certified
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Soc 2 Type 2 Compliant
Frequently asked questions
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Our AI engine makes use of multiple kinds of AI, including natural language processing, generative AI, and intelligent trending algorithms.
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We believe AI will play a critical role in helping businesses get the most out of digital experience analytics. AI can help everyone understand their customer experience more deeply, analyze data faster, and make more-informed decisions.
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Yes! The data you get from Contentsquare is structured in a uniquely granular way that’s perfect for data science teams to work with. Contentsquare is the market leader in feeding auto-captured interaction data straight into our customers’ data lakes, whether in Snowflake, Redshift, Big Query or elsewhere. Capture powerful data on cross-device customer journeys and behavior, fuel your data science algorithms, and give your data science teams what they need to create a lasting competitive advantage for your business.